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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dylan Chapin

September 25, 2024

5  out of  5
rating by Dylan Chapin
"Wow, just Wow!! This team is really first class!! A few weeks ago I lost my car to a total loss because of a hit and run. Monica and the team went above and beyond to help me and took all the stress away. I was able to get a rental and a couple weeks later my new car! We are adding a car next year and I'll definitely be going with this State Farm team for insurance. Thanks for All you Do!!!"
We responded:
"Thank you, Dylan! We're thrilled to hear that Monica and the team could assist you during such a stressful time. We appreciate your trust and look forward to continuing to serve your insurance needs. Thanks for choosing us!"
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Kerry

June 8, 2024

5  out of  5
rating by Kerry
"First Class Service! I have been working with Trista, Insurance Account Representative for several years, and I can confidently say that she has consistently provided amazing service, and wise guidance.The team is knowledgeable, friendly, and always goes the extra mile to ensure customer satisfaction."
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ulive1ce AD

March 29, 2024

5  out of  5
rating by ulive1ce AD
"I recently had the pleasure of working with Ajdin, and I can confidently say that he is a true gem in the insurance industry. From the moment we connected, Ajdin’s professionalism, knowledge, and genuine care stood out. Ajdin went on about explaining every detail in a way that even a novice like me could understand. His deep understanding of coverage options and risk management left me feeling secure and well-informed. I'd recommend this agent for any of your insurance needs that State Farm offers."
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Levi Price

June 22, 2023

2  out of  5
rating by Levi Price
"State farm insurance is slightly worse than no insurance. With no insurance, you know you will be in trouble if something happens. With State Farm, you know that you will be in trouble if something happens and you have to pay premiums along the way. I had a reasonable hail claim that was not covered. I would spend as much money as I would receive for the roof if I took them to arbitration. The people are nice enough, but the adjusters will screw a person out of your claim. Two stars for the nice office staff. Unfortunately, that is not really what the customer is paying for. I would recommend stopping by Northfield Insurance towards downtown instead. At least there a person can buy insurance that will actually cover your needs."
We responded:
"Hey Levi, I know we spoke several times after you posted this review but the last couple times I reached out I haven’t been able to get in touch with you. The 3rd party contractor that looked at your roof explained to me that the damage to your roof was done with a hammer or some other tool/object and he was in agreement that the claim be denied. As I’m sure you know, these google reviews are a big part of any small business so I felt the need to follow up and reply since I haven’t been able to get a response back from you with my recent attempts. "
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Gabriel Cruz

May 16, 2023

5  out of  5
rating by Gabriel Cruz
"Steve Sommers called after I filed a quote with State Farm through their website (for comparison purposes) and helped me lower my quote as much as possible. Steve went out of his way to explain how liability coverage works AFTER I said I'm going with another insurer due to price difference. If I had a different history/demographic and prices were similar with other insurance providers, I would go with State Farm just because of how diligent they were with me."
We responded:
"Hey Gabriel, I just want to follow and say that we greatly appreciate you taking the time to leave us this review. Suitability and education have always been our primary focus whether we get the business or not. Very happy Steve was able to help and hope we can get another chance with you in the future. Take care!!"
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Patrick Chapman

May 6, 2023

5  out of  5
rating by Patrick Chapman
"If you are looking for the best personal service from a great agent, Mike Tschida is your man!"
We responded:
"You are the best, Patrick! Thank you!"
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Kim Wagner

April 29, 2023

5  out of  5
rating by Kim Wagner
"5 STARS FOR BRANDON AND STATE FARM! He helped me with with homeowners and auto insurance. Lowered our rates on both significantly. Answered all my questions quickly and very friendly. Would highly recommend State Farm!"
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corey krech

April 12, 2023

5  out of  5
rating by corey krech
"Very helpful and friendly! Cory helped me save me a lot on my monthly payment for auto and renters insurance. Highly recommend!"
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Ssmbath Un

December 19, 2022

5  out of  5
rating by Ssmbath Un
"Awesome agent, very polite been with them 35 years"
We responded:
"Thank you so much for your kind review. We appreciate the opportunity to work with you :)"
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Mallorie Brakemeier

October 28, 2021

5  out of  5
rating by Mallorie Brakemeier
"I worked with Emily Bersinger and she was fantastic! She was very quick to respond and was very helpful. She convinced me to switch from progressive. Great customer service!"
We responded:
"Thank you, Mallorie. We greatly appreciate you leaving us a 5 star review. Emily has been a great addition to our team and we look forward to working for you!!"
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Dani Hollatz

August 19, 2021

5  out of  5
rating by Dani Hollatz
"I recently made the switch to State Farm. Emily Bersinger was such a joy to work with! She answered all my questions and made the whole process so smooth and easy. She found me the best rates and cheaper than what I was previously paying. I highly recommend working with her!"
We responded:
"Thanks for your great review, Dani! Emily has been a great addition to our team!!"
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littlebirdyc

May 13, 2021

5  out of  5
rating by littlebirdyc
"Very friendly"
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Dominic Armstrong

January 18, 2021

5  out of  5
rating by Dominic Armstrong
"A great team to work with. Glad my family and I switched to this office. Brandon Pinder has been a very big help and is always there when we need him. Very knowledgeable"
We responded:
"Thanks for your great review and thank you for having your auto, home, and life insurance with us. Brandon is a key piece to our office and I know he loves being able to help you and Andrea whenever you need us!"
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Harry Stevens

October 20, 2020

5  out of  5
rating by Harry Stevens
"Mike Tschida has been amazing to work with. Top notch!!"
We responded:
"Thank you for the 5 star rating, Harry!"
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Taviah Johnson

October 1, 2020

5  out of  5
rating by Taviah Johnson
"Such a great team! Knowledgeable and hardworking! Ask them any questions and they have an answer!!"
We responded:
"Thank you for the positive review! We love being able to help you and your family."
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kenzie Miska

October 1, 2020

5  out of  5
rating by kenzie Miska
"There isn't a single person I have met that works here that hasn't treated me with anything but respect. They are fast and work for you to get the best deal !! You will leave satisfied."
We responded:
"Thank you for taking the time to write such a nice review - we appreciate it!!"
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Theresa Siemers

October 1, 2020

5  out of  5
rating by Theresa Siemers
"My husband and I have been with State Farm for many years and we have always been pleased with the care and service we receive. They helped us after much damage to our farm after the tornadoes and make doing business easy. I recommend this place and especially Mike to all my family and friends!"
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Sue Hein

January 16, 2020

5  out of  5
rating by Sue Hein
"Mike and his agent, Maureen, are great! They are more than helpful and very courteous and friendly. We have only good things to say about this agency. Whenever we have questions, someone is always there to answer us. Very trustworthy people to work with. My husband, Dave and I, would recommend this agency to all our family and friends. Thanks Mike and Maureen!"
We responded:
"Thank you for the great review, Sue! We are always here for you and Dave!!"
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Jake Mellen

January 16, 2020

5  out of  5
rating by Jake Mellen
"Great place,great insurance,mauren hein very insightful and knowledgeable"
We responded:
"Thanks Jake!"
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Cory Bersinger

January 9, 2020

5  out of  5
rating by Cory Bersinger
"Great group, always more than happy to answer any questions. Brandon Pinder is always a pleasure to work with. He's the go to guy. I will always send my friends and family his way."
We responded:
"Thanks Cory! It is our pleasure to help you with your insurance needs and greatly appreciate your referrals!"
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darien wenker

January 4, 2020

5  out of  5
rating by darien wenker
"Monica always helps me and I can say enough about her! Wonderful experience always working to get the best price."
We responded:
"Thanks Darien! We always strive to provide the best service. Monica’s 25+ years of experience are a great value for our office."
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Nicole Rasmussen

April 1, 2019

5  out of  5
rating by Nicole Rasmussen
"I have been with them for years now and I have never had a problem with them"
We responded:
"Thanks Nicole for the great review! We are looking forward to your big rate decreases that are coming."
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Sarah Carson

March 29, 2019

5  out of  5
rating by Sarah Carson
"There isn't a single person I have met that works here that hasn't treated me with anything but respect. They are fast and work for you to get the best deal or plan that works for you. I highly recommend StateFarm of Northfield Minnesota. You will leave satisfied."
We responded:
"Thank you Sarah!"
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Tony Crockett

March 15, 2019

5  out of  5
rating by Tony Crockett
"They go above and beyond!"
We responded:
"Thank you Tony for the five-star rating!"
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Virginia Bravo

February 4, 2019

5  out of  5
rating by Virginia Bravo
"Excellent service, very friendly people. I had the misfortune of having an accident, late afternoon 2 weeks ago. State Farm was on the ball immediately. They had my car towed from Bloomington to Northfield, before 9:00 a.m. the next day, an estimate done, & let me know it was a total loss. I had a check from State Farm exactly 1 week after my accident, & I would've had it sooner, if not for the weekend. They made the whole process, quick & easy! Great job Mike Tschida & State Farm!"